Queue the next message
Set a follow-up before you close the tab. It sends on the clock you chose.
Scheduler
Queue the next message before you close the tab
Reminders and follow-ups on a clock, tied to the same conversation.
Tied to the thread
Reminders sit on the same conversation, not a personal calendar alarm.
Template rules still apply
Outside the customer-care window you need an approved template.
Questions
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